Nicholas Ashley as a member of The Property Ombudsman Scheme (TPOS)  aims to provide high standards of service to customers. The relationship between Nicholas Ashley employees and clients of Nicholas Ashley should be such to prevent the development of a serious dispute. However, it is recognised that in certain circumstances problems may arise and it is the aim of this procedure to enable and complaint to be settled fairly and quickly, as near to the point of origin as possible.

Click here to view our full property ombudsman approved complaints procedure.